The life of a truck driver isn't easy. It involves traveling incredibly long distances and working in ever-changing weather conditions. With the recent truck driver shortage, it's been said that money is the problem. While this may be a factor for some drivers, others say that this is a scapegoat. It's believed that the problem lies with the way companies treat their drivers, causing exceedingly low levels of employee retention.
This is why it's important that your staff are treated well and feel valued for their work. Here are some steps you can take to make life a little easier for your truck drivers.
Training that works
Truck driving can be a complex and demanding profession, so it's crucial that your employees have the information they need to execute their jobs safely and effectively. This means providing clear, comprehensive training that covers everything from vehicle operation and maintenance to cargo handling. Make sure that your staff have access to ongoing support and guidance, such as mentoring from experienced colleagues, regular safety meetings or offering an SMS service that drivers can text when they find themselves in a difficult situation.
The many ways in which we can communicate in the modern age are constantly changing. You want to make sure that the way you and your employees interact is as up-to-date and efficient as possible. To do this, take advantage of modern tech solutions, such as scheduling apps and programs that can facilitate the requirements of the transportation industry.
It's bad practice to offer drivers old vehicles that haven't been well-maintained. Truck drivers can only perform as well as the vehicles they operate, so it's crucial that they are provided with modern, well-maintained trucks. This means regularly overseeing and servicing your fleet to ensure they meet all safety and performance standards. It's also key to invest in new technologies that improve efficiency and reduce fatigue. For example, you could provide trucks with cruise control or advanced navigation systems.
With truck drivers working long hours and facing challenging conditions on the road, it's important to provide them with fair and competitive compensation. This means offering salaries in line with industry standards, as well as offering additional perks for good service, such as safe driving or punctual delivery. You should aim to make sure that your drivers are happy in their roles so they feel a sense of loyalty to the company. By offering benefits to drivers for their hard work, it will show that the company value them and their dedication, therefore increasing employee retention and morale.
Listen to feedback
A great way to make your workforce feel valued is by listening to them. Make sure to offer opportunities to give feedback through questionnaires, polls or even a phone call. The most important part of gathering feedback is being able to respond to it. What have you done to combat their concerns? Have you made any direct changes based on what employees have said? Just by taking the time to ask, your workers will feel much more valued in a way that makes them feel heard — as long as there is action.
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