Truck driver turnover is reportedly increasing, with NPR reporting it close to 100% per quarter. There are a number of factors that contribute to these high numbers. Turnover is not always necessarily truckers leaving the industry, but these numbers are also due to job hopping. According to trucking.org, truck drivers might take on new routes for another company or find another opportunity with a different schedule, possibly with a sign-on bonus. It's an industry with a lot of movement, and as a company, it's important to retain good workers. These tips can help you prevent employees from leaving for another company or leaving the industry altogether.
Provide new drivers with support and training
Being a new employee, especially a new employee who hasn't worked in the industry, can be challenging. Expectations should be clearly stated and training should be provided. Supervisors and managers should be available to ask questions and truck drivers should be set up with someone who they can contact if they have problems or run into a situation that wasn't covered in training. With the proper support and positive relationships, truck drivers are much more likely to stay with a company. It's true there's not much social interaction to be had while behind the wheel, but knowing someone is there to contact can make a difference in how drivers feel about their jobs. In addition to having training, expectations, and a point of contact, drivers should also be provided with standard operating procedures. A printed packet of information that lets drivers know what to do in various situations can make them feel more comfortable when embarking on a new job.
Pay employees well
Paying employees a fair wage goes a long way in retention. If an employee feels valued and is happy with their paycheck, they're far more likely to stay. It seems as though some truck driver employers are catching on to this one already. Trucking.com reports that there have been unprecedented pay increases across the industry this year. In fact, earnings are surging to more than five times the historical average. Employers should consider the rate of inflation and cost of living when considering wages.
This means incorporating a level of transparency and flexibility. Employees can sense when they're being left in the dark, and there's a level of fear and uncertainty that comes with that. An employee who is properly communicated with will feel more comfortable, and in turn, more likely to stay put.
Communication goes both ways, so allowing for a space where employees are comfortable coming to managers or supervisors with their problems can change everything. For example, an employee who feels like they can ask for a day off or a schedule change because of their circumstances is more likely to stay with a company that is willing to hear them out and discuss it with them than someone who feels like they need to quit and go somewhere else for a schedule change.
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